This Privacy Policy explains how information may be collected, used, stored, and disclosed when you use the HOA Webs website or a community website operated through the HOA Webs platform.
Information You Provide
Information may be collected when you submit a contact form, resident request, document, attachment, or other website form. Depending on the form, this may include your name, email address, telephone number, property address or unit, request details, and files you choose to upload.
Community and Association Information
HOA Webs community sites may display information supplied or approved by the applicable homeowners association, community association, property manager, or authorized representative. Those organizations are responsible for determining what community information should be published or made available through their site.
How Information Is Used
Information submitted through HOA Webs may be used to operate the website, route communications, respond to inquiries, process resident requests, maintain site security, troubleshoot technical issues, and provide services requested by an association or property-management organization.
Who May Receive Submitted Information
Depending on the community and the purpose of the submission, information may be made available to authorized board members, property managers, community staff, website administrators, or service providers involved in operating the applicable community service.
Private Attachments and Administrative Information
Certain submissions and attachments may be stored in non-public areas of the platform and made available only through authorized administrative workflows. No internet-connected system can guarantee absolute security, but HOA Webs uses technical and access controls intended to limit unauthorized access.
Technical Information
The website may process ordinary technical information such as browser type, device information, IP address, request logs, security events, cookies, and analytics information where those services are enabled.
Third-Party Services
A community website may contain links to or integrations with services operated by other organizations. Their privacy practices are governed by their own policies and are not controlled by this policy.
Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain operational records, meet association requirements, address disputes, support security, or comply with applicable obligations.
Your Community's Policies
Individual associations or property-management organizations may have additional privacy, records-management, or communication policies. Those policies may apply in addition to this HOA Webs policy.
Questions
Questions about this policy or about information submitted through HOA Webs can be sent through our contact page.