These Terms of Use apply to access to HOA Webs and community websites operated through the HOA Webs platform.
Website Purpose
HOA Webs provides website, communication, information-management, and related technology services for homeowners associations, community associations, property managers, boards, residents, and other authorized users.
Community Information
Community-specific information may be supplied or approved by the applicable association, board, property manager, or authorized representative. HOA Webs provides the technology used to display or process that information but does not independently make association governance decisions.
Resident Requests
Submitting a resident request through an HOA Webs site does not itself guarantee approval, authorization, action, or emergency response. Users remain responsible for following any additional procedures required by their association or property manager.
No Emergency Service
HOA Webs websites and forms are not emergency-response systems. For an emergency or an immediate threat to health or safety, contact the appropriate emergency service or other responsible authority.
Acceptable Use
Users may not use HOA Webs to interfere with the operation or security of the platform, attempt unauthorized access, upload malicious material, impersonate another person, or use the service for unlawful activity.
Accounts and Administrative Access
Where administrative or restricted access is provided, users are responsible for protecting their credentials and using access only for authorized community or management purposes.
Files and Submissions
Users are responsible for ensuring that material they upload or submit is appropriate for the intended community purpose and that they have the authority to provide it.
Third-Party Links and Services
HOA Webs sites may link to third-party websites, payment systems, government resources, vendors, management portals, or other external services. HOA Webs does not control those external services or their content.
Service Availability
Reasonable efforts may be made to maintain reliable service, but uninterrupted or error-free availability cannot be guaranteed. Maintenance, updates, internet conditions, third-party services, and events outside the platform's control may affect availability.
Changes
HOA Webs may update these terms as the platform, services, or legal requirements change. The effective date shown on this page identifies the current published version.
Contact
Questions about these terms can be submitted through our contact page.